Cyber expert team
Once your business is insured with NZI, our Cyber Expert Team will be at your disposal as soon as you experience a cyber threat. Call our 24/7 Cyber Emergency Hotline (0800 NZI CYB) to get in touch with a breach coordinator - from there we’ll assemble a team to fit your situation and keep you updated every step of the way.
Provided by Sedgwick
We’re on call 24 hours a day, ready to coordinate a first response team. We treat each incident as a crisis event, understanding that the decisions immediately following a cyber breach can significantly affect the outcome. Once we receive the report of a breach, we commence the “triage” process to quickly understand the scale and specific circumstances of the breach. This allows us to assemble the right team of Cyber Experts to restore your business operations as quickly as possible.
Provided by Porter Novelli
Reputation is one of a company’s most important assets so it’s important to protect it. Our team provides communications advice, support and implementation after a breach to help mitigate any reputational damage that may follow.
Loss adjusters and forensic accountants
Provided by Sedgwick
We provide material facts to NZI and quantify the losses so that settlement can be paid. Cyber events usually involve significant business interruption and thus financial loss, reputational damage, data reinstatement costs and potential litigation. To assist in quantifying these losses we involve our forensic accountants from FAS Global.
Provided by Deloitte
Our role is to provide cyber incident response and IT forensics. This involves searching for and finding evidence in computers and other digital storage media of the cyber breach. We can also provide advice and implementation of cyber solutions across the business; spanning technology, processes, education and governance.
Provided by PwC
Our role is to respond to breaches with our specialist forensic and incident response capabilities.We help businesses to recover quickly with a focus on preventing re-occurrence by analysing the root causes of the breach and providing strategies for remediation.
Provided by Wotton + Kearney
We give specialist legal advice to steer experienced forensic IT, security and public relations professionals, and lawyers in other jurisdictions in order to manage crisis situations and to mitigate the effects of cyber attacks and data loss. This goes beyond advising on imminent legal exposures. We’re available to mobilise immediately and prepared to understand your legal and commercial risks and be flexible in order to meet your needs.
Cyber underwriting team
Our underwriting team delivers smarter, bolder insurance solutions to a wide range of New Zealand businesses. With unrivalled expertise in cyber insurance, you can depend on us for protection.
National Liability Manager
Ryan joined NZI in May 2015 to run its liability department. Prior to this he worked at AIG where he was a part of the team that launched the first cyber product into the New Zealand market. Ryan has worked in the insurance industry since 2000 and has held a variety of liability insurance roles in both New Zealand and the UK. This includes his eight years' experience as a broker, giving him useful insights into the commercial realities of the end-customers and a full appreciation of the pressure they are under if a liability claim is filed against them.
Regional Sales Manager, South Island
Andrew joined NZI in September 2015 and brought with him 15 years of liability underwriting experience in both the New Zealand and London markets. Previously he ran the cyber portfolio for AIG in New Zealand and was a member of the Asia Pacific Cyber Executive team.
Andrew has researched and underwritten cyber risks since 2011. He was involved in launching one of the first cyber products into the local market and worked on the development of NZI's new cyber insurance products.
A 25-year insurance veteran, Andrew began as a Trainee Property Underwriter at Eagle Star Insurance in Sutton, UK, in 1991.
Regional Sales Manager, Central
Nick was appointed to his current role in October 2015. Prior to this he was a Senior Underwriter with Lumley Insurance. He is responsible for managing the NZI Liability portfolio for the North Island below Auckland. His role includes broker relationship management and development, as well as strategic direction and management of his team of six underwriters.
Nick has worked in the insurance industry since 2000. In addition to general managerial roles, he has also provided IT liability portfolio leadership. He was an early advocate of the cyber product as a growth opportunity in the local market and has been involved in the development of NZI's new cyber products.
Senior Underwriter, Liability
Ryan joined NZI in September 2015. He was previously a Senior Underwriter at AIG NZ, specialising in professional indemnity, technology liability and cyber liability.
Ryan has been underwriting cyber insurance since 2012. His clients in the cyber insurance area benefit from his understanding of the risks and exposures, and from his ability to integrate a cyber policy into an existing liability programme to minimise any gaps in cover. Ryan has worked in insurance since 2004 and in liability insurance since 2007.
Senior Underwriter, Commercial Risks
Senior Associate, Australian & New Zealand Institute of Insurance & Finance (ANZIIF), Shanti joined NZI's liability team in May 2015. She is responsible for a range of liability products including cyber, professional indemnity, technology, general, statutory, employers, as well as directors and officers. She will also be involved in broker training for NZI's new cyber product.
Shanti's 14 years' experience in insurance includes four years of cyber underwriting. She was about ' Senior Underwriter in cyber insurance at both DUAL New Zealand and AIG, and was closely involved in AIG's New Zealand cyber product launch.